Privacy Policy

At Skye Technologies, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our managed service provider (MSP) company. Please read this policy carefully to understand our practices regarding your personal information and how we handle it. By using our services, you consent to the terms described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information, including but not limited to:

· Contact information (e.g., name, address, email address, phone number)

· Business information (e.g., company name, job title)

· Billing information (e.g., credit card details, billing address)

Information you provide to us when you contact our customer support or submit inquiries

Other information you choose to provide to us voluntarily

1.2. Non-Personal Information

We may collect non-personal information about your interaction with our website and services, which may include:

· Device information (e.g., IP address, browser type, operating system)

· Log files (e.g., pages visited, referring/exit pages, date and time stamps)

· Cookies and similar technologies (refer to Section 5)

2. How We Use Your Information

2.1. Provide and Improve Services

We use your personal information to deliver our services and improve your experience. This includes:

· Managing and maintaining your MSP account

· Responding to your inquiries and providing customer support

· Processing payments and billing

· Monitoring and analyzing trends, usage, and activities to improve our services

2.2. Communication and Marketing

We may use your personal information to communicate with you regarding our services, updates, promotions, and other information that may be of interest to you. You have the option to opt-out of receiving marketing communications (refer to Section 6).

2.3. Legal Compliance and Protection

We may use your personal information as necessary to:

· Comply with applicable laws, regulations, legal processes, or governmental requests

· Protect the rights, property, or safety of Skye Technologies, our customers, or others

3. Information Sharing and Disclosure

3.1. Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support tools, and hosting providers. These service providers are authorized to use your personal information only as necessary to provide the requested services to us and are obligated to protect your information.

3.2. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business or assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

3.3. Legal Requirements

We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to:

· Comply with legal obligations

· Protect and defend our rights or property

· Prevent or investigate possible wrongdoing in connection with our services

· Ensure the safety of users of our services or the public

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, analyze trends, and gather information about website usage. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Choices and Opt-Out

You have the right to review, update, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us by following the unsubscribe link provided in our emails or contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you non-promotional emails related to your account or our services.

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take appropriate steps to remove the information from our systems.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

Skye Technologies

Toronto, ON Canada

Info@SkyeTechs.com

+1 647-544-1619

By using our services, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and disclosure of your personal information as described herein.